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Customer support CRM, built into Gmail
Run your support queue, customer history, and team answers in Gmail.
Trusted by 4,000+ companies and 750,000+ professionals
Turn Gmail into a shared support queue
Track every customer issue through clear stages in the inbox your team already works in, with no separate ticketing system to maintain.
Give every rep the full customer context
Open a ticket and see the customer's entire history, not just the latest email.
Resolve tickets faster with shared answers and AI
Reuse your team's best responses and let AI handle recaps and triage.
Handle incidents and updates at scale
Reach every affected customer at once and route incoming issues automatically.
![Streak automation: "Box changes stage" (In Progress → Waiting on Customer) → "Add task: Send a follow-up email to [contact], due in 1 day" — automatically creating follow-up reminders when a ticket is awaiting customer action](https://cdn.prod.website-files.com/6744e71b115ff83278f43fd3/6a2c93d1bf5037ebaa3f1260_automation-3.avif)
Track resolution time and team performance
See how your queue is moving and where issues pile up.
Frequently asked questions
What is a customer support CRM?
A customer support CRM tracks customer issues, history, and team responses in one place. Streak runs inside Gmail, so your team handles support next to the emails customers already send, with no separate tool to learn.
Can I use Gmail as a help desk or ticketing system?
Yes. Streak turns Gmail into a support queue with stages, custom fields, assignment, and shared visibility, so you get ticketing behavior without leaving your inbox.
How is Streak different from Zendesk or Freshdesk?
Streak lives inside Gmail rather than in a separate portal. For teams that already run on Gmail, that means no new system to learn, no context-switching, and support handled right next to the original email.
Can my whole team see a customer's full history?
Yes. Based on your team's permissions, any rep can read the full email history on a customer, including threads from other departments, so handoffs don't lose context.
Does Streak help triage and answer tickets with AI?
Streak AI summarizes long threads, answers questions from a ticket's full history, fills fields like issue type and priority, and can route new issues automatically as they arrive.
Your support runs on Gmail. So should your CRM.
Try Streak free — installs into Gmail in seconds.
